Effective Date: September 2026
Hospital Entity: Dr. D.N. Singh Multi Speciality Hospital Pvt. Ltd. (“DNS Hospital”)
Registered Facility: Near Muskaan Lawn, Awaleshpur, Chunar Road, Chitaipur, Varanasi, Uttar Pradesh – 221106
24/7 Helpline: +91 84231 19986
Website: dnshospital.co.in
1. Agreement to Terms
These Terms and Conditions constitute a legally binding agreement between you (the “User”, “Patient”, or “Visitor”) and Dr. D.N. Singh Multi Speciality Hospital Pvt. Ltd. (“DNS Hospital”, “the Hospital”, “we”, “us”, or “our”).
By accessing, browsing, reading, or submitting information on the website dnshospital.co.in, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions in accordance with the Information Technology Act, 2000 and applicable laws of India. If you do not agree with any part of these terms, you must discontinue using this website immediately.
2. Informational & Educational Scope Only (No Medical Advice)
- General Awareness: All text, graphics, blog articles, doctor profiles, clinical service overviews, procedure descriptions, and FAQs on this website are published solely for general educational, informational, and navigational purposes.
- No Doctor-Patient Relationship: Visiting this website, reading its content, sending a contact query, or booking an appointment request does not create or constitute a confidential or binding doctor-patient relationship. A doctor-patient relationship is established only upon an in-person physical clinical examination and formal hospital registration at our facility.
- No Clinical Substitute: The information on this website must never be used as a substitute for professional clinical diagnosis, physical examination, therapeutic prescriptions, or direct medical consultation. Always seek the advice of a qualified physician regarding any medical condition or symptoms.
3. Emergency Medical Protocol
- Forms Are Not Monitored in Real Time: Online appointment submission forms, callback requests, and emails are processed by front-office administrative staff during standard operational hours and are never monitored for urgent, life-threatening, or time-sensitive clinical triage.
- Immediate Emergency Action: If you or any individual is experiencing an acute medical emergency—such as road accident trauma, profuse bleeding, chest pain, cardiac symptoms, breathing difficulty, acute neurological deficits, stroke symptoms, poisoning, or active obstetric labor:
- Do NOT wait for a website form reply or email response.
- Bring the patient immediately to the 24/7 Casualty & Emergency Department at DNS Hospital, Awaleshpur, Chunar Road, Varanasi.
- Call our 24/7 Emergency Casualty Desk directly at +91 84231 19986 for ambulance dispatch and immediate trauma mobilization.
4. Hospital Ownership of Medical Content & Information
- Authorized Information: All medical department details, specialist qualifications, treatment protocols, surgical options, diagnostic descriptions, bed availability, and hospital schemes (including Ayushman Bharat PM-JAY) published on this website are provided, approved, and authorized exclusively by the medical director and administrative board of Dr. D.N. Singh Multi Speciality Hospital Pvt. Ltd.
- Schedule Fluctuations: Doctor OPD timings, consultant availability, bed tariffs, and hospital policies are subject to alteration without prior digital notice due to unforeseen medical emergencies, urgent surgeries, or operational contingencies.
5. Technical Administration & Total Limitation of Liability (Web Developer & Digital Agency Indemnity)
This clause defines the strict separation between healthcare delivery and technical website administration:
A. Independent Technical Role
The website architecture, design, code development, server hosting, search engine optimization (SEO), digital marketing campaigns, and routine technical updates are managed by an independent third-party web design and technical service agency acting purely as an external digital contractor.
B. Complete Absence of Medical Authority
The independent web developers, designers, digital marketers, and technical administrators:
- Are strictly non-medical professionals holding zero clinical credentials, healthcare licenses, or medical certifications.
- Do not give medical advice, make clinical decisions, review patient medical files, prescribe treatments, evaluate medical risks, or participate in hospital operations.
- Serve only as technical executors who format and publish digital content provided and approved directly by DNS Hospital.
C. Absolute Legal, Medical & Malpractice Indemnity
- Zero Liability for Clinical Events: In the event of any medical dispute, diagnostic discrepancy, surgical complication, post-operative adverse event, pharmaceutical reaction, medication error, delayed treatment, bodily harm, permanent disability, patient mortality, or unforeseen medical tragedy occurring at or through DNS Hospital or its empaneled physicians:
- The independent website developers, designers, server administrators, and digital marketing personnel bear absolute zero legal, civil, criminal, medical, consumer, or monetary liability.
- No patient, family member, attendant, legal heir, insurance company, regulatory authority, or legal representative shall name, implead, issue legal notice to, or initiate any lawsuit or consumer forum complaint against the independent technical web administration team or its individual contractors.
- Sole Hospital Responsibility: All legal, medical, regulatory, civil, and professional accountability regarding clinical care, patient safety, hospital sanitation, medical procedures, surgical outcomes, and doctor conduct resides exclusively and entirely with Dr. D.N. Singh Multi Speciality Hospital Pvt. Ltd. and the individual treating medical practitioners.
6. Appointments, Telephonic Consultations & Government Schemes
- Booking Requests: An appointment submitted online is a request and is only finalized once confirmed via telephone, SMS, or WhatsApp by the hospital reception desk.
- Consultation Fees & Billing: All fees for consultations, diagnostic tests, operational procedures, medicines, and room charges are billed and settled directly at the hospital billing counter according to authorized hospital tariff schedules.
- Ayushman Bharat (PM-JAY) & Cashless Schemes: Acceptance of cashless hospitalization or surgical benefits under Ayushman Bharat or third-party insurance providers is subject to document verification (original Aadhar card and PM-JAY Golden Card), pre-authorization approvals, and government guidelines at the time of physical admission.
7. Prohibited Uses of the Website
Users agree not to:
- Transmit abusive, defamatory, threatening, unlawful, or spam messages through hospital inquiry forms.
- Attempt to breach the security, server firewalls, or code architecture of dnshospital.co.in.
- Scrape, copy, or redistribute physician portraits, staff images, branding assets, or proprietary medical text without explicit prior written authorization from DNS Hospital.
- Submit false medical emergencies or fraudulent appointment requests that disrupt hospital operations.
8. Intellectual Property
All trademarks, hospital logos, brand designs, graphics, customized layouts, and written text on this website are the proprietary property of Dr. D.N. Singh Multi Speciality Hospital Pvt. Ltd. or are utilized under authorized license. Unauthorized copying, modification, reproduction, or public display of any asset without written permission is strictly prohibited and subject to legal enforcement under the Indian Copyright Act, 1957.
9. External Integrations & Third-Party Platforms
This website integrates third-party tools such as Google Maps for driving navigation, social media icons, and links to external government healthcare websites. DNS Hospital and its technical service providers exercise no control over the content, uptime, navigation accuracy, or data handling policies of third-party platforms and accept no liability for any loss or inconvenience resulting from their use.
10. Governing Law & Dispute Jurisdiction
These Terms and Conditions, your access to this website, and any disputes arising out of your digital interaction with the hospital website shall be governed by, interpreted, and construed exclusively in accordance with the Laws of the Republic of India.
Any legal dispute, difference, or claim arising out of or in connection with these Terms or website usage shall fall under the exclusive territorial jurisdiction of the competent courts located in Varanasi, Uttar Pradesh, India.
11. Contact Information
For inquiries regarding these Terms and Conditions or administrative hospital procedures, contact our centralized administration desk:
- Hospital Authority: Dr. D.N. Singh Multi Speciality Hospital Pvt. Ltd. (DNS Hospital)
- Campus Address: Near Muskaan Lawn, Awaleshpur, Chunar Road, Chitaipur, Varanasi, Uttar Pradesh – 221106
- 24/7 Telephone Helpline: +91 84231 19986
- Official Administrative Email:
contact@dnshospital.co.in/dnshospital4999@gmail.com - Website: dnshospital.co.in