Effective Date: September 2026
Hospital Entity: Dr. D.N. Singh Multi Speciality Hospital Pvt. Ltd. (“DNS Hospital”)
Registered Facility: Near Muskaan Lawn, Awaleshpur, Chunar Road, Chitaipur, Varanasi, Uttar Pradesh – 221106
Helpline: +91 84231 19986
Website: dnshospital.co.in
1. Introduction & Acceptance
Dr. D.N. Singh Multi Speciality Hospital Pvt. Ltd. (“DNS Hospital”, “we”, “our”, or “the Hospital”) operates this website to provide general informational resources regarding our medical specialties, consultant doctor directories, diagnostic facilities, and patient services.
By browsing this website, submitting inquiry forms, scheduling an OPD consultation, or communicating with our contact numbers, you consent to the terms of this Privacy Policy. This policy complies with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and relevant healthcare data guidelines in India.
2. Information We Collect
A. Personal Identification Data
When you submit an appointment request, book a consultation, or make an inquiry, we may collect:
- Full name, age, and gender
- Contact telephone number, WhatsApp number, and email address
- City, residential locality, or district
- Preferred clinical department, preferred physician, and preferred visit timing
B. Voluntary Health & Scheme Information
- Brief clinical notes, symptoms, or inquiry details voluntarily submitted in contact forms to assist reception staff with consultation routing.
- Details submitted regarding eligibility under the Ayushman Bharat PM-JAY or State Health schemes.
C. Automated Technical Data
- Standard non-identifying server logs, including browser type, device information, IP address, and pages viewed, used solely to ensure website uptime, security, and loading speed.
3. How We Use Your Information
The Hospital uses submitted information exclusively for healthcare administration and patient support:
- Confirming, rescheduling, or managing OPD appointments with our medical specialists.
- Coordinating emergency responses, ambulance dispatches, and casualty triage.
- Answering queries regarding diagnostic services, surgical procedures, and cashless hospitalization.
- Maintaining technical website security, preventing automated form spam, and complying with statutory healthcare obligations.
We do not sell, rent, trade, or distribute patient contact details or personal records to external commercial brokers or advertising networks.
4. Medical Information Disclaimer
- Informational & Educational Nature: All content, doctor biographies, health articles, service descriptions, and FAQs published on this website are provided strictly for general public education and health awareness.
- No Doctor-Patient Relationship: Merely browsing this site or submitting an inquiry form does not establish a formal doctor-patient relationship, clinical evaluation, or emergency triage.
- Consultation Required: Website content must never replace professional diagnosis, medical examination, or emergency intervention by a qualified medical professional.
5. Emergency Care Protocol
- Website forms and digital communications are NOT monitored for acute medical emergencies.
- If you or someone in your care is experiencing acute trauma, heavy bleeding, chest pain, difficulty breathing, sudden stroke-like symptoms, or active obstetric labor:
- Do not wait for a website form response.
- Immediately visit the 24/7 Casualty & Emergency Department at DNS Hospital, Awaleshpur, Chunar Road, Varanasi, or call our 24/7 Emergency Casualty Line directly at +91 84231 19986.
6. Technical Administration, Content Provision & Total Limitation of Liability
This section sets forth the formal terms and conditions governing the technical creation, management, and hosting of this website:
A. Hospital Responsibility for Content
All text descriptions, medical claims, doctor credentials, department features, operational timings, and hospital media published on this platform are provided, verified, and officially authorized by the management and medical administration of Dr. D.N. Singh Multi Speciality Hospital Pvt. Ltd.
B. Independent Technical Management Role
The design, programming, search engine optimization, server hosting, digital marketing, and ongoing technical maintenance of this website are performed by an independent third-party web development and digital technical service provider.
- The technical management team operates solely as an external digital service contractor.
- The web design and technical administration team comprises non-medical professionals who hold no medical licenses, have no clinical qualifications, and exercise no authority, oversight, or involvement in patient treatment, hospital governance, clinical diagnosis, surgical decisions, or emergency responses.
C. Complete Legal & Medical Indemnity
- In the event of any medical dispute, surgical complication, adverse health outcome, misdiagnosis, clinical error, bodily injury, medical negligence claim, mortality, or tragedy occurring at DNS Hospital or involving any physician, nurse, or staff member associated with the Hospital:
- The independent website design, development, maintenance, and technical marketing team bears absolute zero legal, civil, criminal, consumer, medical, or financial liability.
- No patient, family member, legal heir, attendant, insurance entity, regulatory body, or law enforcement authority shall name, implead, serve notice to, or initiate legal proceedings against the independent technical developers or web administrators for any hospital event or medical outcome.
- All medical, legal, civil, consumer, and regulatory accountability resides exclusively with Dr. D.N. Singh Multi Speciality Hospital Pvt. Ltd. and the individual attending or treating medical practitioners.
7. Data Security & Confidentially
We maintain standard technical and organizational safeguards—including SSL (Secure Socket Layer) data encryption, server firewalls, and restricted database permissions—to protect information submitted through this website against unauthorized access, loss, or alteration. External technical personnel access the backend strictly under contractual non-disclosure obligations for performance and code maintenance purposes.
8. Third-Party Integrations & External Links
Our pages may contain links to external platforms, such as Google Maps for directions, government healthcare portals (PM-JAY), or social media pages. We do not govern or assume responsibility for the privacy practices, technical integrity, or content of third-party websites. Users are advised to review the respective policies of external platforms.
9. Contact & Grievance Redressal
For questions regarding this Privacy Policy, patient appointment updates, or hospital administration, contact the official hospital desk:
- Hospital Administration: Dr. D.N. Singh Multi Speciality Hospital Pvt. Ltd. (DNS Hospital)
- Campus Address: Near Muskaan Lawn, Awaleshpur, Chunar Road, Chitaipur, Varanasi, Uttar Pradesh – 221106
- 24/7 Helpline & OPD Desk: +91 84231 19986
- Hospital Email:
contact@dnshospital.co.in/dnshospital4999@gmail.com - Website: dnshospital.co.in